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terms and conditions

In these Terms and Conditions, the words "we" and "us" refer to Triarchy Press Ltd. The words "you" and "your" relate to customers of Triarchy Press Ltd.

Delivery

1. We accept orders for delivery anywhere in the world.
2. Orders are delivered by a traceable delivery service and require a signature as proof of receipt before the order will be released to you by the courier.
3. Please allow 2 days for delivery in the UK, up to 5 days to Europe and up to 10 days to the rest of the world.
4. Delivery costs are displayed below right and on the bookshop pages and ordering pages. Delivery costs do not include any duties, taxes, or clearing charges that may be levied by the authorities in some destination countries. These charges are your responsibility and will vary. We cannot predetermine what the charges will be. The charges may be billed directly to you by your customs authority, or may be billed to you by us. We suggest that you call your local customs office if you would like more information on customs duties in your country. If you have any special delivery requirements, please advise us by e-mail to at the time of ordering.

Payment

5. Prices are quoted in British Pounds Sterling. Payment must accompany your order.
6. If you are paying by credit card, we will debit your card account in Pounds Sterling, but your card provider will show the charge in your local currency at the prevailing exchange rate.
7. If you prefer to pay by cheque or money order, we will send you an invoice in British Pounds Sterling. The invoice carries full payment instructions. Cheques and money orders must be made out in British Pounds Sterling and should be payable to Triarchy Press Ltd.

Returns, refunds, cancellations and replacements

8. We offer a full refund guarantee. If for any reason you are unhappy with your purchase or wish to cancel your order, simply return the goods to us in their original condition within 30 days of receipt of your order. We will issue a full refund for the price you paid for the item. (Please note that refunds for credit card orders can only be made as refunds to your credit card account.)
9. If the return is due to an error we have made or because the goods are faulty we will automatically refund your delivery charges. In all other cases, you will be responsible for the cost of returning the goods.
10. In all cases, please contact us before returning goods ordered from us to arrange for a replacement or refund. Please see contact details below.
11. Goods must be returned in their original condition. For your own protection we recommend that you use a recorded-delivery service. This returns policy is in addition to, and does not affect, your statutory rights.

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